Shipping Policy

Thank you for shopping with us. Please review the following information to understand how we process and deliver your orders.

Shipping Coverage & Fees

Shipping fee: None

We are pleased to offer free shipping on all orders within the United States. At this time, we only ship domestically and do not support international shipping.

Please note that we are unable to deliver to the following locations:

U.S. territories and islands (including Alaska, Hawaii, Puerto Rico, Guam, etc.)
P.O. Boxes or APO/FPO addresses

Orders placed with unsupported addresses may be cancelled or require an address update before processing.

Handling Time

Handling time: 1 - 2 business days

Orders placed after our daily cut-off time will be processed on the next business day.

Transit Time

Shipping time: 5 - 8 business days

Transit time may vary depending on location, carrier delays, weather conditions, or peak seasons. We currently partner with USPS and DHL as our primary shipping carriers to ensure reliable and efficient delivery across the United States.

Estimated Delivery Time

Total delivery time is calculated as:

Handling Time + Transit Time = 6 – 10 business days

Cut-Off Time

Our daily order cut-off time is 5:00 PM (local business time). Orders placed after this time will be considered as placed on the following business day for processing purposes.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this information to monitor the status and progress of your delivery at any time.

Tracking updates may take 24–48 hours to appear after shipment, depending on the carrier.

Incorrect Address or Delivery Issues

Customers are responsible for providing accurate and complete shipping information at checkout. If an incorrect or incomplete address is entered, we cannot guarantee successful delivery.

In cases where a package is returned due to an incorrect address, failed delivery attempts, or refusal by the recipient, additional shipping fees may apply for reshipment.

If your order shows as delivered but you have not received it, please contact us as soon as possible so we can assist you in investigating the issue with the carrier.